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I A H R M

Branding as an

International

Admin

& HR Professional

ON THE JOB TRAINING

Enables You

To Work as

Secretarial, Business Admin

& HR Executive

ON THE JOB TRAINING

I A H R M

L I V E

Real time Practice

In a Live Office Environment

Get Recognised

as an Experienced

Professional

ON THE JOB TRAINING

Career Path

  • Office manager
  • Administrator
  • HR Executive
  • Pay roll Accountant
  • Receptionist
  • Personal Assistant
  • Secretary
  • Office Assistant

Why Us

  • On the job Training
  • Starting from the Scratch
  • Real-time Projects & Assignments
  • 100% Practical Oriented Workshop
  • Led by Industry Experts
  • Networking With Well Equipped Professionals
  • High-quality Training
  • Individual Attention
  • Enable to Work in a Team and Independently
  • Maximizes your Potential & Interpersonal Skills

Table of contents

  • Basic Business English
  • Front Desk Management
  • Business Correspondence
  • Telephoning
  • Real Assignments on Recruitment
  • Payroll & Employee Benefits
  • Performance appraisal & Retention
  • Manage all kinds of Business activities
  • Documentation & Filing
  • Ms Office, ERPs & New office technologies
  • Activities to Practice Office Skills

Certifications

  • Certificate in Office Management
  • Certificate in Human Resource Management
  • Certificate in Payroll Management
  • Experience Certificate

Contents

Basic Business English

  • Understanding Of Corporate English
  • Common Usage Of Words
  • Business Vocabulary
  • English at workplace
  • Verbal & Non-Verbal Communication
  • Listening activities
  • Different accents
  • Reading & Writing Activities
  • Interaction with colleagues
  • Group discussion activities

Front Desk Management

  • Greetings
  • Maintain office equipments
  • Scheduling appointments
  • Maintaining guest books
  • Issuing security passes
  • Business dairy management
  • Manage Suppliers
  • Customer Relationship Management

Telephoning

  • Calling, Answering & forwarding calls
  • Taking messages & Making enquiries
  • Placing order & Follow up calls
  • Making appointments
  • Complaints & Discussions
  • Handling sales & Collection Calls
  • Reminder & Request calls
  • Calls to the stakeholders
  • Interview Calls

Maintain Documents & Filing

  • Official Documents of the Company
  • Documents of the stock holders
  • Confidential, Authorized & Legal Documents
  • Documents of Vehicles & Equipments
  • Maintain Asset Register
  • Lease Agreements
  • Insurance Policies
  • Manage Credit Agreements & Facilities

Manage Accounting

  • Business Enquiries & Quotations
  • Purchase & Sales order & Delivery Notes
  • Invoices, Debit Notes & Credit Notes
  • Receipts, Payments & PDC Cheques
  • Manage Receivables & Payables
  • Credit Facility Management
  • Petty Cash Management
  • Basic Banking Activities
  • Maintain Bank Facilities & Loans
  • Liquidity Management

Meetings & Events

  • Presentation skills
  • Introduction
  • Taking initiative
  • Coordinating Meetings
  • Taking minutes
  • Organizing Events

Supporting Activities

  • Providing administrative supports
  • Issuing Payments
  • Coordinating Transportation
  • Booking Flights & Hotels
  • Postal and courier services
  • Manage Accommodation Facilities
  • Reminder & Renewal Activities
  • Legalization Assistance
  • Support Management

Payroll

  • Payroll Accounting
  • Salary Break up
  • Time sheet
  • Maintaining Employee Registers
  • Employee Benefits & Settlements
  • Leave Salary and Gratuity
  • Maternity and Paternity
  • WPS System
  • Leave Applications & Approvals
  • Labor Laws

Recruitment & Interview Process

  • Identifying Vacancies
  • Job Description & Listing
  • Developing Recruitment Strategies
  • Implement Searching strategies
  • Reviewing & Screening CVs
  • Short listing & Scheduling
  • Review Evaluation forms
  • Conducting Interviews

Recruitment & Selection Process

  • Department wise Selection process
  • Evaluation & Salary Negotiations
  • Employee Verification Process
  • Medical Examinations
  • Final Selection
  • Appointment Letter & Acceptance
  • Employment contract & Visa Procedures
  • Following up for the Joining Date
  • Employee Orientation, Training and Development

Performance Appraisal

  • Design an appraisal program
  • Setting performance standards
  • Fixing Rating Scales
  • Comparison of Actual & Standards
  • Review Ratings, Compensation & Benefits
  • Promotion , Transfer, Demotion & Separation
  • Suspension, Termination & Dismissal
  • Retrenchment, Pink slip, Lay off & Retirement

Business Letters

  • Common formats
  • Email Etiquettes
  • Letters to Bank
  • Accounting Related letters
  • Letters to Employees

Letters to Bank

  • Bank transfer letter
  • WPS transfer letter
  • Letter for bank facilities
  • Authorization letter
  • Cheque Book Request
  • Other banking activities

Accounting Related Letters

  • Letter for Balance confirmation
  • Debtors follow up (1-2-3)
  • Legal reservation letters
  • Letters to Customers & Suppliers
  • Cheque holding & Other Requests
  • Letters to stakeholders
  • Letters to Auditors
  • Other Occasional Letters

Letters to Employee

  • Interview Invitation
  • Offer and Appointment letter
  • Salary Increment & Promotional
  • Termination letter
  • Letter of Appreciation
  • Notice
  • Memo & Occasional Letters

Employee Retention

  • Design Retention Strategies
  • Motivation Techniques
  • Motivation Practices
  • Quarterly Reviews
  • Reward Employees
  • Employee Turnover

Skills Development Activities

  • Team Management
  • Typing Speed
  • Hospitality
  • Grooming
  • Body Language
  • Work under pressure
  • Time Management
  • Problem-solving skills
  • Decision-Making skills
  • Negotiation skills

Live Projects & Assignments

  • Manual
  • MS Word
  • MS Excel
  • MS PowerPoint
  • MS Outlook
  • Invoice Manager

Real-Time

Workshop on

HR & ERP Softwares

Management

“Enables you to work with

any kind of

ERP softwares”